Accounts & signing in
Staff or admin, passwords, and working for two agencies.
- Staff login or admin login — which one am I?
Two buttons on the sign-in page. Picking the wrong one doesn't stop you signing in, but it does send you to the wrong place.
- I didn't get my password reset email
Nine times out of ten the address you typed has never had an account. Here's how to tell, and what to do instead.
- Creating your account, and the three questions Logidex asks first
What you are asked when you sign up, why it is asked so early, and how to change any of it later.
- Signing in with Google
You can sign in with a Google account. It is separate from connecting your Google Calendar, and the difference matters.
- Changing your password
How to change it, what happens to your other devices, and why you stay signed in on the one you are using.
- Why Logidex signed you out
If you saw "Your session has ended", something deliberately ended it. Here is what, and what to do.
- Adding another admin to your account
How to give someone else admin access, what they can see, and how many admin logins your plan includes.
- Two-step sign-in
Setting it up, signing in with a code, backup codes, and what to do if a code won't work or you lose your phone.
- Running your own business and working shifts for another
One login can be an owner in your business and staff in someone else's. Here's where you land and how to switch.